Frequently Asked Questions
Everything you need to know about shopping with Born in Stockholm.
Where do you ship from and what are the delivery times?
All orders are dispatched from our warehouse in Stockholm, Sweden. Standard shipping within the EU typically takes 2-4 business days, while international shipping usually takes 5-8 business days.
What is your return policy?
We offer a 30-day return policy from the date you receive your order. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I find the right size?
Each product page features a detailed size guide tailored to that specific garment. If you are between sizes, we generally recommend sizing up for a more relaxed Scandinavian fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital options like Klarna, PayPal, and Apple Pay.
Are your materials sustainably sourced?
Quality and longevity are at our core. We prioritize organic cotton, recycled polyester, and ethically sourced wool to ensure our fashion has a lower environmental impact.
How can I track my order?
Once your order has been shipped, you will receive an email confirmation containing a tracking link so you can follow your package's journey to your doorstep.